Data We Hold and Why We Hold It
When you open an account, we collect the details you submit — name, contact information, and the payment method you link to your wallet. If you deposit via JazzCash, Easypaisa or Raast, the transaction reference and amount are logged against your account for reconciliation and withdrawal
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verification. We do not store your mobile wallet PIN or bank credentials — those stay within your own payment app. Device identifiers and session data are recorded to protect your account from unauthorised access; if a login attempt comes from an unrecognised device, we flag it
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before it proceeds. We also collect browsing behaviour within the lobby — which sections you open, how long a session runs — so we can improve the account experience over time. None of this behavioural data is sold to third parties. Where local law in Pakistan
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and other eligible regions requires specific data handling practices, we follow those requirements. Availability of the platform and its data practices depends on local law and the region in which you access it. You can request a full summary of the data we hold on your
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account by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.